The Motify Experience Monitor© is a system designed to monitor and improve customer and guest experience. Because at Motify we specialise in experience, we know what questions to ask in order to get the answers that you, as a client, can really do something about. The Motify Experience Monitor© therefore not only shows how an attraction, location, product or event is scored, but also provides insight into the reasons behind this score.
How does it work?
The Motify Experience Monitor© consists of high-quality tablets which attract the attention of customers or guests. These tablets are placed at strategic points in an area so we can measure real-time experiences. Reactions are therefore honest and pure. In addition, the Motify Experience Monitor© enables ongoing research. This allows you to make adjustments at an early stage and provides a relatively quick insight into the effects of the adjustments.